Timed Entry Admission

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Sunday September 27

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10:00 AM  –  1:30 PM

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Welcome Back to Your Garden! At this time only our outdoor gardens are open. The Conservatory is closed until further notice.


To filter your date and time preferences, please click "other dates" and "other times" above. Timed tickets will be available for 10 a.m-1:30 p.m and 1:30-5 p.m. 

We have implemented several new guidelines and procedures to help ensure the continued health of our guests, staff and volunteers. Guests must adhere to all safety protocols.

  • Admission will be exclusively by advanced online reservation/timed ticketing through the Garden’s website at dmbotanicalgarden.com  or over the phone by calling 515.323.6290.  Entry is not guaranteed to those who arrive without a ticket, with the exception of members, Library Adventure Pass participants, Museums for All participants, and participants of the Pineapple Program tokens.
  • The number of guests allowed in during each block will be capped to ensure appropriate social distancing guidelines.
  • Groups should not exceed five (5) people unless direct family members.
  • Access to buildings will be limited to restrooms only. Drinking fountains will not be accessible, so please bring your own water.
  • Face coverings are required at all times, excluding children under age 2. Guests will not be allowed entry without adequate face covering.
  • Maintain a 6-foot distance between yourself and others not in your group.
  • Do not visit the Garden if you are ill, exhibiting symptoms of COVID-19 or have received a positive test for COVID-19 in the last 14 days; if anyone in your household is ill, exhibiting symptoms of COVID-19 or have received a positive test for COVID-19 in the last 14 days; or if you have been in contact with anyone who is ill, exhibiting symptoms of COVID-19 or have received a positive test for COVID-19 in the last 14 days.
  • Trellis Café will be open for lunch Thursday-Saturday and have a limited menu, including grab-and-go offerings, with outdoor seating.
  • High touch surfaces throughout the Garden, including the restrooms, will be regularly cleaned and sanitized throughout the day to enhance hygiene and safety.

We look forward to safely welcoming you back to your Garden and thank you in advance for adhering to these new procedures to help keep everyone safe and healthy.

 

 

Members: Please present your member card or an ID at check-in.

Museum for All participants: Please present EBT card and ID at check-in.

Adventure Pass Program participants: Please present checked-out library email at check-in.

The Pineapple Program token: Please present token at check-in.

 

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